SHIPPING POLICY
For fast and reliable delivery, we work with Pošta Slovenije and GLS.
Your orders are processed immediately upon receipt and prepared for shipment as quickly as possible. Delivery time and cost are provided at the checkout, so you can choose the option that suits you best.
We ensure safe and reliable delivery, so your items arrive on time and in perfect condition.
RETURN & EXCHANGE POLICY
Your satisfaction is important to us, and we strive to ensure our products are always high-quality and carefully prepared.
As these are handmade items in limited quantities, exchanges or remakes depend on product availability. We do our best to accommodate every request, but we cannot always guarantee an identical replacement.
For a return, the item must be in its original packaging and in the same condition as when you received it. We respect consumer rights under the law, including the right to withdraw from the purchase within 14 days of receiving the product, except for items that are personalized or made to order.
For any questions about returns or exchanges, please contact us, and we will help you find the best solution.